BP Chooses IBM for Enterprise Applications, Service Desk

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BP Chooses IBM for Enterprise Applications, Service Desk

ARMONK, N.Y. and LONDON -- BP awarded IBM a 5-year contract to manage and run all of the oil giant's enterprise applications and integrated service desk responsibilities. The contract is the largest among multiple awards BP is making as part of a major program to simultaneously simplify business processes and achieve new levels of service quality, the company reported.

Over the last 12 months, BP initiated a program to consolidate its IT vendors for application development and application maintenance (ADAM), with goals of simplifying its processes, improving service quality and enabling strategic partnership, according to the company "I've been very pleased with the quality of IBM's proposal and to have selected them as a strategic ADAM vendor for global SAP maintenance and system development center," said Dana Deasy, BP Group CIO, in a released statement.

"We see a significant opportunity to simplify and standardize BP's work processes while leveraging IBM's world class expertise in this area and their strong knowledge of the oil and gas industry. This contract will enable BP to reduce complexity, whilst lowering our overall cost base."

IBM Global Business Services will manage the oil giant's SAP applications including enhancements and continuous improvement both at client sites and from IBM's network of global delivery centers.

"IBM is pleased to support BP's enterprise transformation with our globally integrated application management capabilities," said Frank Kern, senior vice president, IBM Global Business Services. "IBM's unmatched breadth of application management resources—combined with our deep industry expertise—will drive future growth and opportunity for our valued client."

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