BP Lists Stations That Sold Contaminated Gas
The list is available at www.bpresponse.com, the site BP set up for customers who suspect they may have purchased off-specification gasoline before the oil company's recall of 50,000 barrels early last week.
All gasoline now shipped from the BP Whiting Refinery and its network of storage terminals has been tested, meets the company's quality standards and is authorized for sale, according to BP.
Of the 8,600 claims currently being processed, 64 percent are from Indiana residents, 28 percent are from Illinois residents and 5 percent are from Wisconsin residents. An additional 3 percent of claimants are believed to have traveled through the three-state region when the off-specification fuel was in circulation, BP said.
The company has also started a print and radio advertising campaign in an effort to reach as many potentially impacted consumers as possible. Calls into BP's dedicated claims center are trending lower than last week, it added.
BP has begun paying claims and expects payments to accelerate throughout the week as claimant receipts begin arriving by mail. To speed up the payment process, BP is accepting sales receipts, credit/debit card records and repair bills electronically. The company now has 159 call center operators and 140 claims adjusters in place to serve consumers.