Ensuring Food Safety and Consumer Experience in Times Of Crisis and Beyond

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04/21/2020

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So much has changed in the last 30 days. Consumers want assurance that their food is safe to bring into or have delivered to their homes. New technologies to create a connected supply chain can provide consumers and stores critical information about their product all the way back to its source. How has this been playing out in convenience stores?

Transparency and Traceability. Social distancing guidelines in most states have consumers looking to their neighborhood convenience stores as a safer alternative to larger grocery stores. They want to get in and out quickly and safely. This level of trust makes it even more important to know what's on your shelves, where it came from and when it will expire.  With heightened awareness on food safety, transparency and traceability in the supply chain are key to keeping that trust. As we've seen, food supply chains can be disrupted at any time and without warning. Are you ready for the next disruption?

Consumer Experience. In these times, what is the optimal consumer experience? In some cases, convenience stores have pivoted from their traditional models to serving customers via third-party delivery services such as GrubHub and DoorDash. Some stores are experimenting with frictionless, contactless checkout. How are you providing the level of safety and efficiency across channels?

Labor Efficiency and Productivity. While food safety is the key driver now, it's important to think about how all of these new business models are going to drive productivity in the future. Considering the big picture has never been more critical.

In this timely, quick-hitting 25-minute webcast, Ryan Yost of Avery Dennison will provide you with a blueprint for greater traceability and food safety — all while enhancing the consumer experience.

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