Part Two: Covid-19 prompts rapid deployment and expansion of mobile ordering/delivery in foodservice.
Striving to better serve busy consumers, convenience stores have spent the past few years slowly building and perfecting mobile ordering and delivery platforms for foodservice. But, when Covid-19 hit this past March, on-the-go consumers stopped going anywhere. Within a few short weeks, retailers had to shift gears to accommodate this new mindset.
Working at breakneck speed, they launched and expanded programs. Initiatives involved everything from menu options and non-foodservice offerings to markets served and new third-party delivery partners. Some replaced existing apps with more sophisticated technologies. Others added options like curbside and contactless order pickup.
So, how are c-store retailers employing and benefitting from this technology? What hurdles have they overcome? What is the contactless future of convenience stores?
In this one-hour webcast, Kiera Blessing of Paytronix will provide you with a basic overview of what you need to know today about mobile ordering. She’ll cover…
- The unique needs of c-stores in the online ordering space
- Why contactless payment is more than a temporary fix
- The importance of collecting loyalty data at every point of sale