Myth: You’d know if fraud was happening in your store
Reality: You can be alerted to fraud before you even recognize it
Fraud happens, like it or not, but today’s software can alert you before you even notice it, and, more importantly, before it becomes a big problem.
Frictionless engagement is now a competitive imperative for convenience store retailers. Several chains are testing some type of frictionless checkout at their stores. Read Part One of Convenience Store News' special report on Frictionless Engagement.
It may not all be instantly recognizable — and some of it is indeed invisible, by nature or design — but the digital transformation of retail is quickly taking over the physical store. From connected apps to RFID to AI-based assistance, digital tools are powering new levels of custom