Valero Takes HR Online
SAN ANTONIO -- Targeting its marketing content management and training needs, Valero Energy Corp. implemented Waltham, Mass.-based WBT Systems' TopClass program to disseminate information and help train more than 10,000 employees at its 1,400 company-operated convenience stores.
"We selected TopClass last year after conducting an extensive vendor review process and researching a number of content management and e-learning solutions," said Judy Grover-Allen, senior manager of retail support projects at Valero. "And because of its ability to transfer a large volume of content quickly and in a standard format through the use of TopClass Publisher, we could deploy it quickly."
The new system replaced Valero's 800-page retail operations manual of policies and procedures, previously printed and shipped to each store, along with regular updates. It also allowed for employee training on-site rather than conducting instructor-led classes at central locations. And the company already reports a cost savings.
"We have seen a real savings in terms of dollars and time," said Grover-Allen. "With the reduced printing and shipping costs alone, we have realized a 100 percent return on our first-year investment." Valero also reports a savings with the e-learning system, having reduced travel costs as well as the time employees previously took of to attend classes.
"We selected TopClass last year after conducting an extensive vendor review process and researching a number of content management and e-learning solutions," said Judy Grover-Allen, senior manager of retail support projects at Valero. "And because of its ability to transfer a large volume of content quickly and in a standard format through the use of TopClass Publisher, we could deploy it quickly."
The new system replaced Valero's 800-page retail operations manual of policies and procedures, previously printed and shipped to each store, along with regular updates. It also allowed for employee training on-site rather than conducting instructor-led classes at central locations. And the company already reports a cost savings.
"We have seen a real savings in terms of dollars and time," said Grover-Allen. "With the reduced printing and shipping costs alone, we have realized a 100 percent return on our first-year investment." Valero also reports a savings with the e-learning system, having reduced travel costs as well as the time employees previously took of to attend classes.