Bridging the Gap Between Loyalty & Consumer Behavior Upside: Nearly 40% of loyalty members would stop shopping at a specific location if the store terminated its loyalty program. Self-Checkout Adoption Is On the RiseThirty-seven percent of convenience store and fuel retailers are currently piloting or scaling deployments. Snack, Meal or Both? The once-clear line between snack time and mealtime will blur in 2024. Five C-store Chains Recognized as Customer Experience Standouts Convenience stores are the second most represented industry on the annual list behind quick, fast and casual dining. Candy & Snacks Among Brand Winners in Super Bowl LVIII Gopuff's "Brand Bowl" sheds light on what customers ordered before, during and after the game. Consumers Look Beyond Marketing for Diversity & Inclusion Only 28% of Americans said they made a purchase in the past month based on the inclusivity of a brand's marketing. Alcoholic Beverage Trends Undergo Culture Shift Consumers cite a variety of reasons to turn down alcohol in favor of mocktails and other alternatives. Valentine's Day Spending Reaches New Heights Sixty-two percent of consumers aged 25-34 plan to celebrate this year, more than any other age group. Snacks to Play Pivotal Role in Big Game Watch Parties Three in five consumers say they promise guests a game-winning spread at their Super Bowl viewing party. C-store Backbar Shifts Persist in Q4 2023 The latest "Nicotine Nuggets" survey found that cigarette volume declines accelerated sequentially in the three-month period. First Previous 2 3 4 5 6 Next Last