Bridging the Gap Between Loyalty & Consumer Behavior Upside: Nearly 40% of loyalty members would stop shopping at a specific location if the store terminated its loyalty program. Five C-store Chains Recognized as Customer Experience Standouts Convenience stores are the second most represented industry on the annual list behind quick, fast and casual dining. Industry Leaders Identify Ways C-stores Can Become Employers of Choice Convenience Leaders Vision Group highlights initiatives retailers can use to better retain employees, such as mentorship programs and mental health support. Candy & Snacks Among Brand Winners in Super Bowl LVIII Gopuff's "Brand Bowl" sheds light on what customers ordered before, during and after the game. Alcoholic Beverage Trends Undergo Culture Shift Consumers cite a variety of reasons to turn down alcohol in favor of mocktails and other alternatives. Convenience Store Retailers Expect Beverage Sales to Tick Up in 2024 However, the "Beverage Bytes" fourth quarter 2023 survey finds growing pessimism around hard seltzer. Valentine's Day Spending Reaches New Heights Sixty-two percent of consumers aged 25-34 plan to celebrate this year, more than any other age group. Reduced-Risk Tobacco Products Face Perception Issue Adult consumers understand the continuum of risk but don't separate tobacco from nicotine. U.S. Drivers Surpass 100 Billion Miles on E15 Drivers who filled up with the biofuel saved 15 cents per gallon on average. C-store Backbar Shifts Persist in Q4 2023 The latest "Nicotine Nuggets" survey found that cigarette volume declines accelerated sequentially in the three-month period. First Previous 2 3 4 5 6 Next Last