- Brad Campbell, Category Leader, Tobacco, Sheetz Inc.
- Shelby Clayton, Store Operations Supervisor, Casey's General Stores Inc.
- Ashley Duffy, Regional Manager, Global Partners LP
- Caroline Filchak, Director of Wholesale Operations, Clipper Petroleum
- Anthony Gross, Senior Category Manager, Casey's General Stores Inc.
- Lisa Ham, Senior Category Manager, Grocery & Center Store, Yesway
- Christopher Hartman, Director of Fuels, Forecourt & Advertising, Rutter's
- Caleb Hill, District Manager, StrasGlobal
- Chiquita Jones, Director of Operations, Heartland Business Unit, Alimentation Couche-Tard Inc./Circle K
- Lisa Lem, Category Manager, Foodservice & Dispensed Beverages, Tri Star Energy
- Michael Maggiacomo, Senior Product Manager, 7NOW Digital Operations, 7-Eleven Inc.
- Norah McNeil, Human Resources Manager, OnCue Marketing LLC
- Alicia Mowder, Head of U.S. Marketing, Circle K Global Division, Alimentation Couche-Tard Inc./Circle K
- Michael O'Donnell, Area Sales Manager, Empire Petroleum Partners LLC
- Brian Prevatt, Chief Financial Officer, Parker's Convenience
- Ryan Razowsky, President, Rmarts LLC
- Amanda Shymanski, Senior Category Manager, QuickChek Corp.
- Benjamin Stein, Regional Manager, Coen Oil Co.
- Jack Walter, Category Manager, Kwik Trip Inc.
- Brittany Wilchar, Operations Supervisor & Training Admin, Lassus Bros. Oil Inc.
Greg Parker, the 2020 Convenience Store News Hall of Fame retailer inductee and president and CEO of Savannah, Ga.-based Parker's, commended this year's FLIC honorees for their commitment to growth, and shared some of his own thoughts on leadership and what he's learned since founding his business nearly 45 years ago.
First, Parker said leaders need to focus on building "a great time." His company processes 125,000 transactions per day and is judged on each one, with criteria including cleanliness, speed of service, technology functioning correctly, and other factors. It's something the Parker's leadership team all understands.
Even with a team in place, leaders should be "constant evaluators of talent" and look out for people who could be future team members, he advised.
Leaders also should seek out mentors and build a "personal board of directors," people who can help them become better versions of themselves. "People love being asked for advice," Parker said.
The Hall of Famer also shared that leaders should establish a personal scorecard and set goals for themselves. The key is to make those goals both measurable and achievable, so it's possible to accurately evaluate progress.
And lastly, Parker said leaders and their organizations need to deeply understand what their company brand is and what their personal brands are. If they are not defining their brand, someone else is doing it for them.
RAI Trade Marketing Services Co. served as the founding and presenting sponsor of the 2020 Future Leaders in Convenience program.
Click here for an on-demand replay of the virtual event.