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Expert Viewpoints

A collection of Expert Viewpoints news, articles and other featured content.

Card-present fraud is still a very real threat for c-store operators.

Become your own mystery shopper to raise your standards and improve customer service.

Women are out of sight, out of mind of senior executives.

Achieving the optimal selection requires a fresh approach that includes the sophisticated application of AI.

For fuel retailers who want to stay competitive and protect their revenue, it’s time to build a plan.

Turn your inefficiencies into a better experience for your customers and employees.

How Kelley’s Market found a solution that was good for both the c-store chain and the community.

Retailers need to drive customers from the forecourt into the store, toward the most profitable items, more often.

Pressure to increase gender diversity at the top is on the rise.

The tactics of using a competitor as a benchmark fall into three categories.

The experiences of QSR and fast-casual restaurants can offer c-stores a shortcut to success.

Many of the market conditions that have acted as a catalyst seem firmly entrenched.

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