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Expert Viewpoints

A collection of Expert Viewpoints news, articles and other featured content.

How 7-Eleven Does Loyalty Right

There are two key aspects of the 7Rewards program that contribute to its success.

Great Training: The Best Defense to Getting Busted

Inform and empower your store team to make the right decisions around restricted products.

Machine learning and AI will factor prominently across all operations this year.

Convenience Store News’ latest Foodservice Study sparked a search for answers.

Understanding the value of positive reinforcement.

Gen Zers differ from previous generations — and we can learn a thing or two from them.

Neglect this area of your business and you’ll have a true mess on your hands.

The upcoming EMV deadline is the perfect opportunity for retailers to invest for the future.

Self-checkout presents a new opportunity for convenience store industry growth.

In a culture of equality, everyone rises.

Artificial intelligence can help alert to criminal activity at the pump.

Digital transformation holds tremendous promise for the fuel retailing industry.

Take notice of red flags so that you can do something about them before it is too late.

Three ways to improve your communication with customers.

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