SEPTEMBER 2020

• COVER STORY: Hitting the Turbo Button on Innovation — The convenience channel is rapidly expanding the ways it serves customers amid these unprecedented times.
• FEATURE: Innovation Abounds
• SMALL OPERATOR: The Small Operator’s Secret Weapon
• FOODSERVICE: Raising the Bar on Convenience Foodservice
• TOBACCO: Due Date
• GROCERY: Grocery’s Star Power
• TECHNOLOGY: Meeting New Customer Needs Through Technology

… and more

August 2020

• COVER STORY: Out of this World: The seventh-annual Top Women in Convenience awards celebrate 52 honorees whose accomplishments may well inspire other women to shoot for the stars.
• FEATURE: A Red-Ink First Half
• SMALL OPERATOR: Financial Management 101
• INSIDE THE CONSUMER MIND: Making It a Meal
• FOODSERVICE: Planning for an Uncertain Foodservice Future
• PACKAGED BEVERAGES: Getting Back on Track
• TECHNOLOGY: Real-Time Retailing

… and more

July 2020

• COVER STORY: Profiles in Resiliency: The c-store industry's small operators innovate to keep pace with the changing times.
• STATE OF THE SMALL OPERATOR: Weathering the Storm
• TOP 100: The Future of M&A
• STORE SPOTLIGHT: Fulfilling the Needs of a Food Desert
• INSIDE THE CONSUMER MIND: Fare Expectations
• TOBACCO: The COVID Climb
• TECHNOLOGY: Leveling Up Loyalty

… and more

JUNE 2020

• COVER STORY: Forever Changed? Convenience stores post strong 2019 in-store sales and profits, but the industry is now bracing for a challenging future caused by COVID-19.
• FEATURE: The Future for Convenience Retail
• HOW TO: Make Converts Out of Gas-Only Customers
• SMALL OPERATOR: Pushing Toward the Light
• FOODSERVICE: The Next Phase
• TECHNOLOGY: Safeguarding Your Stores

… and more

MAY 2020

• COVER STORY: Building Safety & Trust in a Time of Crisis: The challenges convenience stores face amid COVID-19 are greater than any the industry has faced before, but retailers are working hard to meet them head-on.
• FEATURE: What Drives Loyalty?
• OUT & ABOUT: Virtual Learning
• INSIDE THE CONSUMER MIND: A Loyal Bunch
• FOODSERVICE: Owning Fast & Fresh Dining
• TECHNOLOGY: Operating on All Cylinders
• TOBACCO: Innovation Infusion

… and more

APRIL 2020

• COVER STORY: Where Convenience Meets Experience: C-store operators must think beyond transactions to attract today’s demanding shoppers.
• SMALL OPERATOR: Remodeling on a Budget
• INSIDE THE CONSUMER MIND: Dollars & Cents
• HOW TO: Deal With Labor Pains
• FOODSERVICE: The Fourth Daypart
• TOBACCO: It’s Not Just a Number
• CBD: The 1-2-3s of CBD
• TECHNOLOGY: Let’s Get Personal

… and more

MARCH 2020

• COVER STORY: A New M&A Powerhouse: EG America blasts onto the Convenience Store News Top 20 Growth Chains ranking at No. 1.
• FEATURE: Category Captains
• OUT & ABOUT: Bringing Clarity to a Confusing Category
• INSIDE THE CONSUMER MIND: How We Start the Day
• SMALL OPERATOR: Suiting Up for the M&A Game
• ALCOHOLIC BEVERAGES: The Fizz Phenomenon
• TECHNOLOGY: The Friction Free C-store

… and more

FEBRUARY 2020

• COVER STORY: An Uncertain Future: With new regulations pushing some vapor products out of the market, the convenience channel must adjust to a new normal.
• SPECIAL SERIES ON MOBILE ORDERING: The Digitization of Dining
• OUT & ABOUT: Overcoming Challenges With Technology
• SMALL OPERATOR: Great Training: The Best Defense to Getting Busted
• TWIC TRAILBLAZERS: A Corporate Champion
• INSIDE THE CONSUMER MIND: Finding Favor With Younger Consumers
• HOW TO: Get Foot Traffic Flowing Again
• FOODSERVICE: Pouring Out Profits
• TECHNOLOGY: Achieving EMV Compliance

… and more

JANUARY 2020

• COVER STORY: Muted Optimism: C-store retailers and suppliers are a bit less enthusiastic about business prospects this year.
• FEATURE: Healthy Is Here to Stay
• TECHNOLOGY: Making a List, Checking It Twice
• SMALL OPERATOR: Wearing Rose-Colored Glasses
• INSIDE THE CONSUMER MIND: Get to Know the CBD User
• FOODSERVICE: Supercharge Your 2020
• SNACKS: The Reemergence of Indulgent Snacking

… and more