Small Operator

Franchisees Ask 7-Eleven to Reconsider 24-Hour Mandate

As COVID-19 restrictions ease, operators argue that finding help to staff overnights will be extremely challenging.
Refuel Adds New State to Its Operating Footprint

The retailer acquires Wag-A-Bag, operator of 16 convenience stores in the greater Austin market.

How Small Operators Can Leverage Their Community Connection

Many tools are at their disposal to create loyalty and strong bonds with their customers.
ExxonMobil Rolls Out New 'Synergy' Image to 10,000 Sites

Fuel dispensers feature the red Synergy wave, enhanced lighting, and well-positioned frames for consumer messaging.
Short Stop Launches Carbon Offsetting Program

The Grow program is featured at 17 convenience stores in northeastern Kansas.
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How Intelligent Workforce Scheduling and Task Management Technologies are Reshaping C-Store Operations

Faced with challenges from the ongoing pandemic, as well as changing employee and customer expectations, c-store operators are under increased pressure to improve productivity and do more with less.
Iowa 80 Truckstop Adds Electric Vehicle Charging Stations

The two DC fast ChargePoint EV charging stations can charge any vehicle brand in 20 minutes to 30 minutes.
What to Do If You Missed the EMV Deadline

Non-compliant stores are now liable for any fraud related to the card portion of a transaction.
PHOTO GALLERY: Inside the New Frictionless Choice Market

Choice: NOW is an omnichannel experience powered by Aifi.
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Hands Off: Freed Up Staff a Hidden Benefit of Automated Temp Monitoring

Finding, hiring, and retaining employees who are willing to work flexible hours day or night as well as weekends is an ongoing struggle. As operators face added pressures to ensure staff productivity, work quality, and efficient scheduling, it is more important than ever to properly manage exist
Vroom Delivery Announces First Round of C-store Retailer Partners for New Third-Party Delivery Program

The platform gives retailers the ability to market their own e-commerce programs and retain access to customers' information.
Finding Their Niche Is Crucial for Small Operators

Single-store owners and small chains can find unique ways to stay competitive in their markets.
Small Operator Raymond Huff Shares How He Endured the Pandemic

HJB Convenience took advantage of the Payroll Protection Programs and Employee Retention Credit funding.
A Tale of Two Convenience Channels

There is a segment within the channel that thrived in 2020 and continues to thrive today.

News, articles and commentary offering expert advice and information curated for the small c-store operator.