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Inside the Consumer Mind

Dining Out, But In 

3/2/2022

Consumers turned to multiplatform aggregators such as DoorDash and Uber Eats during the COVID-19 pandemic, but even as restaurants have reopened, the convenience and time-savings offered by these platforms remain attractive, according to a new research report released by Paytronix Systems Inc. and PYMNTS. The report is based on a survey of 2,000-plus U.S. restaurant customers — defined as those who purchase food from restaurants at least once a month — that asked about their spending and ordering preferences. The findings include: 

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