Flash Foods' PeopleMatter Partnership Delivers ROI
CHARLESTON, S.C. -- Flash Foods convenience store chain and talent management solution PeopleMatter today announced that their partnership has increased training completion by 73 percent and saved hiring managers 3,980 hours.
Waycross, Ga.-based Flash Foods operates more than 195 stores in Georgia and Florida and previously managed all aspects of the business itself before implementing PeopleMatter's HIRE integrated platform in June 2011.
HIRE simplifies and automates the hiring process, including application sorting, onboarding and interviews, while allowing the company to maintain internal control of the HR processes using the software. Through integrated hiring assessments and background checks, the company is also able to quickly and easily identify the top candidates to bring in for an interview, according to the announcement.
PeopleMatter talent management solutions also played an important role in Flash Food's 40-percent decrease in turnover over a five-year period of time, the companies said. Applicant quality improved and there was a five-percent drop in turnover during the first three months after implementing PeopleMatter solutions, and during the same period, PeopleMatter's tax credit software increased Flash Foods' tax credit submissions by 195 percent.
"Our team's response to PeopleMatter is incredibly positive," said Cheryl Kelly, director of training for Flash Foods. "Hiring managers give feedback on how much faster they are able to complete the interview and hiring process. And our employees love being able to log in and read policies that relate to their job rather than hunting down a book locked in an office."
The c-store chain recently restructured its training program to enhance the learning experience for the Flash Foods team. Previously the program involved 6 hours in a training center doing paperwork and orientation, followed by 24 unstructured hours of "in store" training. Less than 30 percent of employees completed the training, and "in store" hours lacked consistency, the company said.
Using PeopleMatter LEARN, Flash Foods is better able to track and deliver consistent training while ensuring 100 percent completion by employees. Under this program, employees complete 40 hours in training stores with courses the company purchased or designed to use with LEARN. The cloud-based software also allowed the company to complete required safety training four months ahead of schedule.
"PeopleMatter is the rubber band that holds us all together," said Kelly. "As a trainer, it allows me to distribute current information to the entire workforce at once, and then track the results." "Flash Foods is one of our clients whose feedback has played a major part in how the PeopleMatter Platform has evolved," added Nate DaPore, PeopleMatter president and CEO. "They were early adopters and we are honored to have them as part of the PeopleMatter family."