HOUSTON — Shell Oil Co. inked a multi-year partnership with JPMorgan Chase & Co. to accept the Chase Pay mobile payment solution at its branded stations throughout the United States.
According to Chase, Chase Pay will help Shell transform its customer payment and loyalty experience by enabling a mobile payment solution and driving Fuel Rewards loyalty program participation.
“We recognize consumers are looking to mobile solutions for everyday needs, including shopping, travel, restaurant reservations and more,” said Craig Schneider, Shell general manager and vice president of retail marketing North America. “Adding Chase Pay to the multiple payment methods Shell accepts will deliver a simplified, differentiated and personalized customer experience while driving loyalty.”
The New York-based bank added its mobile payment solution is designed to eliminate merchant fraud liability because it runs on a closed-loop platform called ChaseNet. Chase Pay is currently live with select ecommerce merchants and will be available later this year for Chase customers to use at participating merchants’ registers and in apps.
“Together, we’ll make it easier at Shell stations for the growing number of customers who pay with their mobile phones,” said Tom Nipper, executive director of Global Enterprise Solutions for Chase Commerce Solutions. “It will help deepen our relationship with our common customers and reinforce the value of the Fuel Rewards program.”
Shell first introduced its Fuel Rewards loyalty program in a partnership with Excentus Corp. in 2013. The loyalty program provides discounts at the pump. To date, customers have saved $480 million using the Fuel Rewards program, according to Shell.
Houston-based Shell Oil Co. is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with operations in more than 70 countries.
JPMorgan Chase & Co. serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.