7-Eleven Adds Home Delivery in NYC, LA & Chicago

DALLAS — 7-Eleven Inc. on Tuesday launched a partnership with DoorDash, a Silicon Valley technology company, to provide on-demand delivery services from participating 7-Eleven stores in five major metropolitan markets across the United States.

Customers in New York, Los Angeles and Chicago can now order products from their local 7-Eleven stores for a limited-time DoorDash delivery service fee of $2.99.

Delivery service in Washington, D.C. and Boston will follow in the coming months.

“By working with DoorDash, we can bring on-demand delivery to more people and more places,” said Raja Doddala, 7-Eleven’s vice president of innovation and omni-channel strategy. “This partnership between the world’s largest convenience store chain and a leading on-demand delivery startup can redefine convenience. DoorDash’s technology, data analytics and commitment to the customer experience impresses us and makes them a great match for 7-Eleven’s omni-channel initiatives.”

The strategic relationship between the two companies will include in-store marketing, local promotions and the availability of “convenience packs,” groups of products that make purchasing common items from 7-Eleven stores more convenient. 

The partnership with 7-Eleven is DoorDash’s first outside of restaurant delivery and brings it one step closer toward reaching its goal of providing on-demand delivery across all types of local businesses, according to the company.

“We’re proud to launch our first expansion beyond restaurants with 7-Eleven,” said Tony Xu, CEO and co-founder of DoorDash. “7-Eleven has shown a true commitment to learning the ins and outs of delivery and even went dashing with our team to see DoorDash in action. We’ve worked closely throughout the testing process to ensure that their products — from convenience goods to fresh and prepared foods — are well-suited for delivery.”

Customers interested in 7-Eleven delivery can download the DoorDash app for iOS or Android users, or visit www.doordash.com.

This new relationship with DoorDash builds on 7-Eleven's existing on-demand delivery services. Last month, the convenience store chain began a partnership with Postmates, a San Francisco-based tech and logistics company that operates a network of couriers. The Postmates delivery partnership currently covers select stores in San Francisco and Oakland, Calif., and Austin, Texas.

Dallas-based 7-Eleven operates, franchises or licenses nearly 10,500 convenience stores in North America.