Shell Debuts New Digital Solution to Support Fleet Operations
HOUSTON — Shell Oil Products is launching Shell Fleet Maintenance Hub, a digital solution that supports fleet operations.
The platform grants users access to all of their fleet maintenance data and a network of discounted maintenance providers through a single online portal.
Other features include the ability to conveniently schedule service, approve or decline work, pay for maintenance, and create user permissions and roles to streamline the fleet management process.
"We are excited to introduce a tool that will offer fleet managers more oversight and control into their day-to-day operations," said Rusty Barron, vice president of Fleet Solutions North America at Shell. "Beyond granting access to valuable data, this platform promotes engagement between manager and driver, allowing them to stay connected on critical workflows."
The Shell Fleet Maintenance Hub allows managers and drivers to search more than 20,000 nearby shops, providing upfront pricing — offering the typical customer up to 26 percent off standard retail pricing when they book service through the Shell Fleet Maintenance Hub — to allow users to make informed maintenance decisions that work best for their business, and help managers more accurately forecast their annual budget, according to the company.
Additionally, for a limited time, Shell Fleet Maintenance Hub customers will also have access to No Contact Car Care, which allows users to schedule, approve and pay for services from their phone without face-to-face interaction. The digital functionality lets customers obtain necessary automotive services while adhering to safe social distancing practices currently in place.
"Shell is motivated by giving our fleet managers and drivers access to tools that help them operate at optimal efficiency while also staying safe on the road," Barron said. "The Fleet Maintenance Hub is the latest in the line of solutions we will continue developing to provide exceptional service and simplify our customers' lives."
Development is underway to make the Shell Fleet Maintenance Hub accessible via a mobile application as well.
Equilon Enterprises LLC dba Shell Oil Products US is an affiliate of Royal Dutch Shell plc, a global group of energy and petrochemical companies with operations in more than 70 countries. In the U.S., the Shell group operates in 50 states.