What Does Gen Z Mean for Our Workplaces? 

A whole new generation has arrived and is entering the workforce. Let’s get to know Gen Z.

By the numbers, they make up 23.4 percent of the U.S. population and a third of the world population. It’s undeniable that they’re going to make a huge impact on the world, the economy and the workplace. 

Anticipating this, Network of Executive Women, in collaboration with Deloitte, recently released its Generation Z Report. Based on data from more than 1,500 Gen Z respondents, the report separates the myths about Gen Zers from the facts, and takes a deep dive into how members of this generation will impact our workplaces.  

What Do We Know About Generation Z?

Most of us aren’t total strangers to this rising generation. Many of us have — or until recently had — Gen Zers in our homes. In fact, my own children are Gen Zers and that’s one of the reasons why I’ve found this generation so fascinating: the world they know is vastly different from the one I came up in.

They grew up totally immersed in technology; they watched their parents struggle financially during the most devastating points of the 2008 recession; and as they’ve grown, they’ve been cognizant of the rising costs of living and higher education.

What I love about the findings presented in this report is that they give a three-dimensional and nuanced look at who Gen Zers are and how they think about the world of work.

Here are some of the key findings, in a nutshell:

• Gen Zers don’t want to be put into a box: One key difference between Gen Zers and past generations is that while they’re willing to sacrifice some level of personal fulfillment for financial stability, they aren’t interested in a job that puts them into a box. They want to expand their skills and actively seek opportunities to do so. 
• Gen Zers are diverse…and they care about diversity: Gen Z is the most ethnically and racially diverse generation in history, but they’re also diverse in their sexual orientation and gender identity and expression. They prioritize diversity and look at it as more than just a box to be checked, and they expect diversity in marketing, and business, as well.
• Gen Zers care about education: Gen Zers consider a traditional four-year college education highly important and are quickly becoming the most educated generation (and indebted) generation in history.

One of the most interesting findings to me is that Gen Zers are the generation most likely to demand a shift in the power dynamic between employees and employers. The report predicts that shrinking talent pools, combined with the need for next-generation skills, will put incoming employees into a position to ask for the things they want out of the workplace.

Gen Z is different from previous generations. Gen Zers don’t want to start their own businesses or work from home like the millennials who preceded them. What they do want is to lend their skills to companies that will offer them flexibility and the chance to act entrepreneurially in personalized, rather than cookie-cutter, roles. These young people are attracted to opportunities that will keep them interested while allowing them to continue developing their skills.

Many Gen Zers look to tech as an industry where they can attain these things. Out of the 1,500 surveyed, 51 percent of respondents ranked tech as a top industry to work in. Interestingly, only 34 percent of Gen Z females seek technology roles, compared to 73 percent of Gen Z males. This will certainly have implications for tech companies aiming to bolster diversity among their ranks.

Organizations that want to attract young talent are going to need to change their approaches to hiring, developing and retaining their workforce. They’ll also need to focus on creating diverse and inclusive workplaces and consider their reputation with Gen Zers before they try to attract them. They may even need to create latticed career paths with multiple work formats, or introduce internal marketplaces to match projects to needed skillsets.

This sounds like drastic change, and if you know me, you also know that I’m not afraid of change. Businesses should be prepared to make changes to create workplaces that attract all kinds of employees and keep them happy, too. 

What Can We Learn from Generation Z?

As I’ve toured the country and discussed this groundbreaking report, I’ve thought a lot about the impact that Gen Zers are making on the world of work. There’s something very admirable, to me, about following one’s interests, staying true to one’s beliefs, and asking for what one wants in life. At work, too. Those are the hallmarks of this new generation, and I couldn’t be more excited to see what they’ll bring to the workplace. 

I can’t help thinking that we, as women, can learn a lot from this generation! There’s something so powerful about being confident in your needs and being brave enough to voice them in your workplace. Asking for what we want could be the key to attaining gender parity.

Without speaking truth to power and demanding what we want, drastic change won’t come. 

To read more about our findings and suggested tactical actions for employers, download the full Generation Z Report at newonline.org.

Editor’s note: The opinions expressed in this column are the author’s and do not necessarily reflect the views of Convenience Store News.