Roy Strasburger
ARTICLES BY THIS AUTHOR
- 3/1/2024
Can C-stores Deliver the Goods?
Home delivery can still be a competitive edge for a small operator, but only if the program is tightly focused. - 12/12/2023
Can You Have a Seat at the Table If There Is No Table?
To stay ahead of changes, you must closely observe your customers, community and competitors. - 10/6/2023
But What About the Squirrels?
How to rid your business of unwanted visitors that are keeping legitimate customers away. - 7/14/2023
The Customers You Don't Want
Don't be left with an empty bird feeder because of interlopers. - 3/9/2023
I Saw the Future & It Is Underground
Elon Musk's Las Vegas Loop offers two lessons for convenience store operators. - 12/19/2022
The Future Is in the Details
Visiting the NACS Show is a bit like reading the tea leaves to see what the future holds. - 10/28/2022
Back to the Future
The retailers who meet the needs of their local market and customers will survive. - 8/9/2022
Sell Your Story
What is it about your store that makes it different from any other store in town? - 12/2/2021
The Art of the Steal: Part 2
Many customer theft issues can be resolved with good customer service. - 12/1/2021
The Art of the Steal: Part 1
Minimize employee theft by letting your staff know that you’re paying attention to the details.
