ARTICLES BY THIS AUTHOR
03/09/2023
I Saw the Future & It Is Underground
Elon Musk's Las Vegas Loop offers two lessons for convenience store operators.
12/19/2022
The Future Is in the Details
Visiting the NACS Show is a bit like reading the tea leaves to see what the future holds.
10/27/2022
Back to the Future
The retailers who meet the needs of their local market and customers will survive.
08/08/2022
Sell Your Story
What is it about your store that makes it different from any other store in town?
12/01/2021
The Art of the Steal: Part 2
Many customer theft issues can be resolved with good customer service.
11/30/2021
The Art of the Steal: Part 1
Minimize employee theft by letting your staff know that you’re paying attention to the details.
08/19/2021
What Is Your Brand?
You are known by the reputation you have earned in running your business.
03/24/2021
Don’t Have Just Your Head in the Cloud
Cloud-based technology can be a big advantage for the small operator.
01/10/2021
How to Stay in Compliance
Put into place a system that works for you all the time and is easy to use.
10/22/2020
The Small Operator’s Secret Weapon
Retailers need to truly understand what makes their market area tick.