Marketing

The newly renamed Citi Retail Services includes private label credit cards, digital, mobile and loyalty solutions, and market insights provided to national and regional partners.

Companies will be reengineering their thinking to reshape the customer service paradigm to take advantage of the significant modifications in technology, social media and ever-shifting demographics.

The grand prize winner received an early holiday surprise -- a 42-inch flat-screen TV.

Operation Heat rewards local youth with coupons for a free hot chocolate from Mac's c-stores.

The 50-percent-off gas gift card offer attracted more than 400,000 visitors in seconds, bringing down CouponTrade.com.

Southeast grocer plans to expand fuel rewards program

Advantage Waypoint will be run as an independent company and begin operations on Jan. 1.

Retailers need to shift focus from winning new customers to winning the loyalty of their existing customers, according to Loyalty 360.