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Circle K Earns Technology Honors in Europe

The retailer launched an AI-powered digital people platform and opened its first EV charging-only location there.
Angela Hanson
Convenience Retail Technology Award Europe winner Circle K
Circle K is honored with 2025 NACS Convenience Retail Technology Award Europe.

LAVAL, Quebec — NACS recognized Circle K Europe as the 2025 Convenience Retail Technology Award Europe winner in honor of the global chain's artificial intelligence (AI)-powered digital people platform.

Circle K's solution received top marks for its ability to streamline hiring, boost new-hire readiness, reduce turnover and deliver measurable results across more than 5,200 stores in 12 European markets, according to parent company Alimentation Couche-Tard Inc. (ACT).

The awards program celebrates convenience retailers that make long-term, transformative investments in technology. NACS announced winners May 27 during the NACS Convenience Summit Europe in Copenhagen, Denmark.

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Circle K's people platform reimagined every stage of the employee journey, with its two-part, mobile-first application replacing traditional CVS with a situational judgment test and personal assessment ranked by predictive analytics. New hires then engage in a unified, game-based onboarding experience that blends interactive digital modules with hands-on tasks, all tailored in real time by AI-generated feedback.

"At Circle K, our commitment to our team members and customers drives everything we do. We are delighted to see that our investment in technology and AI is helping make a positive impact on teams across our markets," said Jens Rye, director of people development at Circle K Europe. "By enabling store managers to focus on leadership and providing our people with tailored learning opportunities, our team members can focus on delivering the best customer service each and every day."

Circle K's investment in transforming operations through innovative technology is already creating large-scale impact, reaping awards and supporting Circle K's customer-centric focus through operational excellence and highly engaged team members, the company said.

[Read more: C-store Companies Land on NRF's Top 50 Global Retailers List]

The award was announced days after Circle K opened its first electric vehicle (EV) charging-only location in Europe in Gårda, Sweden, near central Gothenburg.

Circle K Gårda is sited alongside Sweden's E6 motorway, which carries more than 100,000 vehicles daily and is host to over 10,000 people who work in the vicinity. It features 10 ultra–fast 400 kW chargers capable of powering vehicles from zero to 80% in approximately 15 minutes. Inside, the store offers fresh pizza, kebab and award–winning sausage, giving customers a comfortable gathering space that brings new life and convenience to the neighborhood.

"Our new location at Gårda marks a significant step in our ambition to win the EV customer — offering easy and convenient charging with a complete retail experience," said Hans-Olav Høidahl, executive vice president, European operations and global e-mobility. "With ultra-fast chargers, great food and beverage options, Wi-Fi and ample seating, the site has been designed to meet our customers' needs. It's a safe harbor on the road, and a clear step forward in our ambition to be the preferred on-the-go charging destination across Europe."

Following the opening of the Gårda location and Circle K's largest EV charging hub launch in Järna, Sweden, the company's European network now includes more than 3,000 Circle K branded chargers.

Circle K is a global banner of Laval, Quebec-based Alimentation Couche-Tard Inc., which operates in 31 countries and territories and more than 16,800 stores. Approximately 13,100 locations offer road transportation fuel.

ACT is No. 2 on the 2025 Convenience Store News Top 100 ranking.

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