NATIONAL REPORT — January started out like a typical year, but as we know now 2020 was anything but typical. The COVID-19 pandemic not only threatened the U.S. public health, but it also drove up uncertainty and unemployment rates.
Despite the challenges that they faced, c-store retailers stepped up as essential businesses. When its collective back was to the wall, the convenience channel shined making the health and safety of its customers and associates its No. 1 priority.
These are the top 10 COVID-19 pandemic headlines of 2020, as reported by Convenience Store News Online:
Deep cleaning, checklists for workers and notes to customers are among actions being taken.
The guidance, however, is advisory and not a federal directive to states.
The association plans to provide full refunds to all registered attendees and exhibitors.
These facilities continue to provide food, fuel and other essential amenities like showers.
Retailers suspend multiple offerings while shifting others to prepackaged or employee-served.
GPM Investments, Kwik Trip, Love's, 7-Eleven and Thorntons are adding more employees.
7-Eleven and Yesway enhance their paid time off policies, while Love’s and Wawa increase their hourly wages.
Staying in stock and keeping employees safe are top concerns.
Cities in the Great Lakes region and Texas saw more frequent fuel visits, while California and the East Coast saw the fewest.
The scarcity is largely due to a cash flow problem COVID-19 created when consumers started to buy more online.