Expert Viewpoints

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Freud, Pot & Lemon-Kale Smoothies
Cultural shifts create big opportunities for convenience stores.
Supporting Women- & People of Color-Owned Businesses
Contributing to another’s success won’t ever dampen yours.

Organized Shoplifting Taking Bite Out of Retailers’ Profits
Stolen razors are funding criminal organizations in the United States.
Are You Prepared to Change With America’s Changing Population?
A new innovative test helps organizations improve treatment of culturally diverse groups.
Menu Simplification: Where Less Is More
Labor shortages and supply chain issues are wreaking havoc on c-store operations.
Sustainability & Convenience Stores: An Opportunity for the Industry
Operators must align with the values of the unique community their store supports.
How to Get Takeoff for New Products
The category manager is the pilot when it comes to new products, a.k.a. new passengers.
Same Mission, New Name
Network of Executive Women is now NextUp.
Is Pret A Manger the New Model for C-store Foodservice Programs?
The U.K.-based company is known for its coolers full of high-quality, prepared foods.
How to Take a Mindful Approach to Omnichannel Integration
Make it easy and seamless for people to shop in whatever ways they choose.
Is It Time to Consider a New Cash Logistics Solution?
The past year has been transformative, but cash still remains a preferred payment method, especially at convenience stores.
Death of an Operating System
How convenience store retailers should handle POSReady 7’s demise.
Beyond Allies: Building a Network of Support
Allyship takes continuous pushing and learning, and a lifetime of listening.
The Art of the Steal: Part 2
Many customer theft issues can be resolved with good customer service.
The Art of the Steal: Part 1
Minimize employee theft by letting your staff know that you’re paying attention to the details.
A Game-Changer for Managing Fuel Inventory
Internet of Things technology can help gasoline retailers address several longstanding problems.
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Are Convenience Stores a Dying Breed?
The channel is repositioning itself for future growth guided by three key reasons.
Small Format, Large Impact: Why Clustering Is Key to Convenience Success
C-store operators must leverage insights to give their customers exactly what they’re looking for.
Seven Reasons Why Convenience Stores Need to Embrace a More Digital Future
The past 18 months have shown us that there’s no time like the present.
Four Best Practices for C-store Cold Storage Applications
Operators can take simple steps to ensure their equipment operates efficiently for the long-term.
Make Your Next Customer Visits Digital
Convenience retailers must shift their focus and make digital experiences more of a priority.
How Convenience Retailers Can Strengthen Loyalty With Contactless
The challenge is delivering seamless service on each and every touchpoint.
The Myth of the Critical Female Boss
Banishing this stereotype is a key step to advancing women to leadership roles.
The Future of Convenience Stores Is Here
C-stores need to offer freshly prepared food in addition to a broad range of convenience items to create a competitive advantage and expand customer reach.
C-store 3D: New Data Sources for Better Operations
Advanced data capabilities give convenience store operators a dashboard to maximize their merchandise turns and revenue.

A collection of Expert Viewpoints news, articles and other featured content.