Expert Viewpoints

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A Tale of Two Convenience Channels

There is a segment within the channel that thrived in 2020 and continues to thrive today.
Don’t Have Just Your Head in the Cloud

Cloud-based technology can be a big advantage for the small operator.

Are Drive-Thrus the Future of Convenience Stores?

The solution should make sense for the products, the location, and the customer base.
Leveraging Customer Data to Create More Targeted Marketing Campaigns

With innovative technology solutions, data tracking and a consistent A/B testing strategy, convenience store owners can deliver highly targeted offers to engage and entice customers.
The Shecession

Where we are and where we must go to support women’s equality.
Giving Convenience Stores an 'Edge'

COVID-19 accelerated technology changes that c-stores knew were coming.
How to Stay in Compliance

Put into place a system that works for you all the time and is easy to use.
Scan-Based Trading: A C-store Owner’s Life Preserver During COVID

Now is not the time to take risks to fill shelves with products that may not sell.
Female CEOS: More Is Not Enough

Firsts and broken records are to be celebrated, but there’s still more road to travel.
Identifying Key Value Items & Avoiding Inconvenient Mistakes

In the c-store format, every single product offering plays a role in the overall success of the business.
Is the New C-store Here to Stay?

Improvements to the customer experience will continue to be a top priority.
Weathering the Storm

Thinking ahead before the next storm can spare some chaos and save a few bucks.
What Convenience Stores Learned from the Pandemic

The virus didn’t just infect humans, it also “infected” the supply chain.
Supporting Women of Color

NEW offers resources for communities of color in an unprecedented time.
The Small Operator’s Secret Weapon

Retailers need to truly understand what makes their market area tick.
More Layers of Protection

It’s essential to add COVID-19 protocols to your existing food safety practices.
The Pandemic Was a Wake-Up Call for Delivery

For convenience retailers, this is not an issue to be pondered or tabled to see what others will do first.
Behind the Numbers of the 2020 Technology Study

A number of this year’s findings point to a greater investment in software and centralized solutions.
The Case for Cryptocurrency at Convenience Stores

Bitcoin ATMs can be a high-value play for c-store and gas station operators.
Will C-store Industry M&A Activity Resume Post COVID-19?

Channel veteran Joe Petrowski says several signs point to increased activity very soon.
Preventing Project Delays With Jurisdictional Expertise

It’s best to engage with an engineer before you even purchase your site.
Pushing Toward the Light

Get ready to serve the new lifestyle that emerges from the COVID-19 pandemic.
Shaping the Future of Digital Signage

In the wake of COVID-19, expect to see digital signage interface more with mobile devices.
Equal Pay for Equal Work

The old refrain still has relevance today.
Redesign Your Food Packaging for Pandemic-Wary Customers

“Innovative Pandemic Packaging” is empathetic, comforting, convenient and helpful.
What Now? Five Tips for Petroleum Retailers to Navigate New EMV Deadline

Despite the volatile circumstances, retailers should stay focused on long-term financial stability.

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A collection of Expert Viewpoints news, articles and other featured content.