Melissa Kress
ARTICLES BY THIS AUTHOR
- 11/29/2023
A Personalized Approach Needs to Be an Authentic Approach
Artificial intelligence can go a long way to improve operations but when it comes to customer service, the connection needs to be real. - 11/29/2023
7-Eleven International LLC Inks $1.1B Acquisition Deal
The transaction for 7-Eleven Australia includes 750-plus convenience stores. - 11/26/2023
Foxtrot Market to Join Forces With Dom's Kitchen & Market
The Chicago-based retailers will combine under a new entity, Outfox Hospitality. - 11/21/2023
Lawmakers Raise Concerns Over Proposed Menthol Ban's Impact on Small Business
Members of the U.S. House Committee on Small Business point to potential revenue loss and black market sales. - 11/19/2023
Out of Order Is Not an Option When It Comes to Technology
Like all team members, technology needs care. - 11/16/2023
RaceTrac Slates Indiana Debut
The retailer will open its doors in Indianapolis next month. - 11/14/2023
Facing Self-Checkout Challenges Head On
Retailers in other channels are rethinking the solution as customer backlash and shrink grow. - 11/8/2023
Connecting With Your Inner Consumer
When it comes to mobile apps, what draws your eye from a customer perspective? - 11/7/2023
Increased Consumer Pressures Reflect in Backbar Sales
Smokeless nicotine volume growth accelerated while e-cigarette volumes decelerated in the third quarter. - 11/1/2023
Petroleum Marketing Group Acquires Assets of Phoenix Mart Parent Company
Nine convenience stores and one travel center are part of the transaction.
