TravelCenters of America Launches New Customer Experience Management Program The company is focused on measuring location-level customer feedback through multiple channels. Refuel Focuses on Customer Experience With New PartnershipThrough the pact with Service Management Group, the retailer will have access to real-time feedback data to increase loyalty. CEFCO Launches New Customer Experience Management Program The chain is partnering with Service Management Group to drive improvements. Enmarket Deploys New Customer Experience Management Program Service Management Group will capture location-level customer feedback across the retailer's network. United Dairy Farmers Launches Customer Experience Management Program Partnering with Service Management Group, the retailer will collect, analyze and share customer feedback across the organization. Casey's Implements Customer Experience Management Solution Service Management Group's solution enables the retailer to capture location-level feedback at the point-of-sale. The Shakeup Came Several large M&A deals give this year’s CSNews Top 100 ranking a stir The CSNews Top 100 Gets a Shakeup 7-Eleven, at No. 1, is the only top 10 company to retain its spot. Consolidation Nation This year’s Top 20 Growth Chains reflect a busy year on the M&A front ETP Adds More Roar in C-store Industry Company acquires 40 Tigermarket stores in Tennessee, Georgia. 1 2 Next Last
