Melissa Kress

Executive Editor
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Author Profile

Melissa Kress is Executive Editor of Convenience Store News. She joined the brand in 2010. Melissa handles much of CSNews’ hard news coverage, such as mergers and acquisitions and company financial reports, and the technology beat. She is also one of the industry’s leading media experts on the tobacco category.

ARTICLES BY THIS AUTHOR

06/02/2023

Laying Out the Pros & Cons of Self-Checkout vs. Checkout-Free

Both contactless options have advantages and drawbacks.
05/24/2023

Convenience Store Retailers Embrace Contactless Checkout Experiences

Self-checkout is among the top items for technology spending.
05/04/2023

The Reality of Technology in the Convenience Channel

Offering contactless shopping and mobile ordering can attract Generation Z and millennial shoppers.
04/27/2023

The Turning Tide of Technology Priorities

Customer-centric solutions draw in guests, but operational efficiencies keep them coming back.
04/20/2023

Clearing the Supply Chain Hurdles

With the right technology solutions in place, c-store retailers overcome lingering woes to keep their stores stocked.
04/13/2023

Cross-Channel Competition Is About to Get a Jolt

Walmart plans to have a coast-to-coast EV charging network within seven years.
04/05/2023

Changing Up Loyalty Engagement

Despite the prevalence of rewards programs, a large number of customers are going inactive.
04/07/2023

Small Operators Face Several Factors When Weighing M&A Options

The decision to go or grow depends on financial pressure, ability to compete and succession plans.
03/30/2023

Recognizing Women in Technology

There's still time to nominate an outstanding female leader for the 2023 Top Women in Convenience awards.
03/23/2023

Ramping Up Innovation Coast to Coast

7-Eleven is on a mission to build one of the largest and most compatible EV fast-charging networks in North America.