Small Operators Enter 2025 With an Improved OutlookDespite an upswing in optimism, their sentiment still lags large operators. Room for ImprovementAs you set your 2025 strategy, consider these c-store shopper insights. Private Label Sales Ring Up Another Record Year Dollar sales rose 3.9% in all outlets from Jan. 8 to Dec. 29, 2024. Several C-store Chains Stand Out in New Customer Service Rankings Brands were evaluated on five key markers of a quality customer experience. Consumers Prioritize Cooking at Home as Food Costs Rise More than eight in 10 Americans say saving money on food is a priority this year. Massachusetts Flavor Ban Fails to Move the Needle on Menthol Smoking Rates A new report by the New England Convenience Store and Energy Marketers Association highlights the numbers following 2020 statewide legislation. U.S. Economy Rides a Strong 2024 Finish Into the New Year Gross domestic product is expected to grow between 2% and 2.5% in 2025. Social Trends Drove Customer Behavior in 2024 Gopuff's annual "Consumer Trends Report" also found consumers continued to seek greater value through discounts and offers. A Bump in the Road Electric vehicle ownership declines among convenience store shoppers. DEI Efforts Face Headwinds Among U.S. Employees Pew Research: Workers are now somewhat more likely to say that focusing on increasing DEI at their organizations is mainly a bad thing compared to February 2023. First Previous 3 4 5 6 7 Next Last
