Melissa Kress

Executive Editor
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Melissa Kress is Executive Editor of Convenience Store News. She joined the brand in 2010. Melissa handles much of CSNews’ hard news coverage, such as mergers and acquisitions and company financial reports, and the technology beat. She is also one of the industry’s leading media experts on the tobacco category.

ARTICLES BY THIS AUTHOR

09/07/2023

Communicating Value Through Subscription Services

C-store retailers gain repeat customers as consumers continue to feel the inflation pinch.
09/08/2023

Leaning Into the Rules of the Road to Win in Convenience

Consumers across all income classes are feeling the delayed pressures of inflation.
08/31/2023

McLane Trade Show Engages Convenience Channel

The company's "newly imagined" national event spotlights the foodservice journey.
08/31/2023

Keeping the EV Customer Plugged In

More than two-thirds of electric vehicle owners say it is very important for c-stores to have charging stations.
08/23/2023

Striking a Balance Between Efficiency & Charm

Some retailers are experimenting with digital-only stores.
08/29/2023

Pilot Co. & bp to Headline Convenience Store News 2023 Technology Leadership Roundtable

The annual gathering of c-store technology executives will take place Oct. 3 in Atlanta.
08/17/2023

FDA Warns Texas Company Over Illegal Sale of Nontobacco Nicotine Products

Amarillo Snuff Co. has two weeks to respond to the agency's letter.
08/17/2023

Technology vs. the Human Touch

Artificial intelligence cannot replace the one-on-one connection between c-store employees and their customers.
09/01/2023

Subscription Services Emerge as Next Evolution of Loyalty

Retailers across the channel roll out programs aimed at food and beverages, and even car wash services.
08/10/2023

Tackling Hot Topics in Technology

The Convenience Store News Technology Leadership Roundtable & Dinner is the perfect setting to find out what leaders think about emerging solutions.