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Small Operator

News, articles and commentary offering expert advice and information curated for the small c-store operator.


7-Eleven Empowers Its Field Employees With New Technology

Microsoft Surface devices will provide better insight from corporate to aid franchisees.

The 50 Most Influential People in Convenience Store History

In honor of the 50th anniversary of Convenience Store News, we spotlight the pioneers, entrepreneurs, innovators, new product developers and partnership advocates who have made significant contributions to convenience and fuel retailing.

Take notice of red flags so that you can do something about them before it is too late.

Customer expectations are elevated thanks to the proliferation of great retail experiences.

One-of-a-kind foodservice and friendly, personalized service are among the ways to differentiate.

Now Mart Gas & Groceries implements Aqua Bio Technologies' Bio Complete 15000, which removes chemicals from water to be reused.

Each vending machine is stocked with fresh, local snacks, fruit, sandwiches, salads, jerky and more.

The company picks up Jetz Convenience Centers' four locations, marking the fifth transaction in a year.

The Aug. 28 event will take place at the State Fairgrounds Exposition Center in Raleigh.

ControlScan solutions ensure that payment card data is handled in accordance with the Payment Card Industry Data Security Standard.

The all-vegan V Marks the Shop carves out a niche in the convenience channel.

Pak-A-Sak logo

Dale McKee founded the 21-store chain in 1977.

Northwestern University’s new Plum Market caters to its increasingly diverse population.

Nominations are being accepted in seven award categories now through Aug. 8.

Woodfin logo

The Pit Stop operator seeks to improve communication and pricebook management.

How c-store retailers of all sizes can create successful programs for customer retention.

Retif Oil & Fuel hung a for sale sign on this property in St. Martinville, La.

The four convenience store and gas station properties are in Louisiana.

Become your own mystery shopper to raise your standards and improve customer service.

Git 'N Go Market

The loyalty, mobile and foodservice program is powered by Pinnacle's Affiniti Cloud platform.

CBD molecules

A new partnership with Harvest Health & Recreation will also include extensive training for store clerks.

Choice Market

The creation process included interviews with regional artisans and farmers.

reading literacy

The Roux will offer scholarships, resources and community outreach programs.

TA Express logo

The Steele, N.D., site is the first of four Coffee Cup Fuel Stops rebranding to TA Express.

National Coalition of Associations of 7-Eleven Franchisees logo

Group argues that vendor sponsorships from 7-Eleven Inc.'s corporate convention should be used to lower costs of goods.

The chain doubled its store count in the past year by scooping up small-town locations across the U.S.

Three Square Market logo

The company is setting its sights on locations like malls, train stations, hospitals and airports.

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