Consumer Insights

As self-checkout becomes more prevalent, c-store shoppers still prefer human interaction.

Satisfaction with c-store loyalty programs is declining among active members.

Consumers still perceive c-store food as lagging fast-casual and fast-food restaurants.

Exclusive research finds purchase incidence at c-stores is up significantly from last year.

A positive c-store shopping experience increasingly means reasonable prices.

The once-clear line between snack time and mealtime will blur in 2024.

From foodservice to loyalty programs, new opportunities abound.

C-stores can do a better job of satisfying the wants of health-conscious shoppers.