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Blogs
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TechWatch
Mar 2023
23 Mar
Ramping Up Innovation Coast to Coast
7-Eleven is on a mission to build one of the largest and most compatible EV fast-charging networks in North America.
Melissa Kress
16 Mar
Managing the Pieces of the Workforce Puzzle
Technology helps c-store retailers create a seamless and efficient work environment.
Melissa Kress
09 Mar
Hitting the Five Stops in a Digital Journey
Establishing two-way conversation with convenience store shoppers is a marathon, not a sprint.
Melissa Kress
02 Mar
In Technology, There's No Resting on One's Laurels
Parker's rolls out a new website and refreshed Parker's Rewards app to transform the customer experience.
Melissa Kress
Feb 2023
23 Feb
Going All In on the Future of Mobility
BP is placing a $1 billion bet on the potential of electric vehicles.
Melissa Kress
16 Feb
Shifting Technology Gears
After years of customer-facing initiatives, c-store retailers could benefit from turning their focus to operational moves.
Melissa Kress
09 Feb
Embracing Your Strengths & Acknowledging Your Weaknesses
For Casey's, ramping up its food offering with technology has led to a winning combination.
Melissa Kress
01 Feb
Mounting Competition Requires Embracing Innovation
The 2023 Conexxus Annual Conference will tackle solutions that can push c-stores to the head of the retail industry.
Melissa Kress
Jan 2023
26 Jan
Preparing for a New Mobility Future
Shell USA Inc. is growing its reach with electric vehicle drivers through a $169M acquisition deal for Volta Inc.
Melissa Kress
19 Jan
Turning Lemons Into a Technology Opportunity
Wawa Inc. is mulling plans to transform a shuttered c-store into a tech hub.
Melissa Kress
12 Jan
Starting the Year on a Technology Note
The National Retail Federation's annual expo will once again showcase foodservice technology.
Melissa Kress
05 Jan
Playing a New Rewards Game
Mobivity and P97 Networks are piloting a program that offers mobile game users retail rewards for their achievements.
Melissa Kress
Dec 2022
28 Dec
Technology Trends to Watch in 2023
Retail media networks, subscription programs and a frictionless forecourt are innovations poised to go mainstream.
Melissa Kress
21 Dec
Reflecting on the Top Technology Trends of 2022
Enhanced mobile apps, new checkout options and moves around electric vehicle charging were recurring themes this year.
Melissa Kress
15 Dec
Connecting on a New Level
The retail media space may be the next frontier for convenience store retailers.
Melissa Kress
07 Dec
It's Showtime for Technology
Two industry events in early 2023 will shine a light on retail technology and innovation.
Melissa Kress
Nov 2022
30 Nov
Revving Up for Changes on the Forecourt
Far from a fad, electric vehicles are here to stay and c-store retailers are poised to win the changing motorist.
Melissa Kress
20 Nov
Thankful for All Things Technology
Setting aside its reluctance to embrace new technologies puts the c-store channel in the position to own convenience.
Melissa Kress
16 Nov
Technology Moves Outside the Store
Better equipment and new services are making car washes more profitable.
Melissa Kress
09 Nov
Traveling the Innovation Highway
Operators of travel centers and truck stops are embracing change to keep America moving.
Melissa Kress
02 Nov
Experimenting With Self-Checkout Options
Labor issues and new technologies are furthering disruption in the convenience channel.
Melissa Kress
Oct 2022
26 Oct
7-Eleven Flexes Its Innovation Muscle Once Again
Gulp Media focuses on the immediate consumption purchase.
Melissa Kress
19 Oct
With Technology Comes Knowledge
The rise in tech solutions gives retailers the necessary information to build a loyal customer base.
Melissa Kress
11 Oct
Is the Future of Mobility a Distant Future?
A recent NACS survey finds consumers are still hesitant to buy an electric vehicle.
Melissa Kress
05 Oct
Spending Money to Make Money
Convenience store retailers increased their technology budgets in 2022.
Melissa Kress
Sep 2022
26 Sep
Formulating a Marketing Game Plan
Small c-store chains can attract and retain customers by knowing what they're up against.
Melissa Kress
21 Sep
Making Connections at the NACS Show
The event offers a great opportunity to gather the latest insights from across the channel.
Melissa Kress
14 Sep
Taking the First Step in a Mobile Journey
Yatco sees a change in customer behavior with its recent rewards campaign.
Melissa Kress
07 Sep
Shrinking Shrink With Technology
Audits and analytics can help ease the pain of the ugly side of doing business.
Melissa Kress
Aug 2022
31 Aug
Mixing It Up at Checkout
With self-checkout growing, convenience store retailers need to rethink their front-end strategies.
Melissa Kress
24 Aug
Investing in the Convenience Channel's Future
Convenience Store News' 2022 Future Leaders in Convenience class is poised to lead innovation in the industry.
Melissa Kress
17 Aug
Empowering Your Brand Ambassadors
Investing in tools for your employees can create the same buzz as investing in technology for your customers.
Melissa Kress
09 Aug
Exploring New Ways to Pair Technology & Foodservice
Alimentation Couche-Tard's latest investment is in a ghost kitchen and restaurant hub technology company.
Melissa Kress
03 Aug
Subscribing to New Opportunities
With subscription programs, convenience store retailers can differentiate themselves from competitors.
Melissa Kress
July 2022
27 Jul
Charging Across the Country
Pilot Co. wants to give electric vehicle drivers access to a charging station every 50 miles.
Melissa Kress
20 Jul
Embracing a Cutting-Edge Digital Trend
Wawa Inc. is upping its promotional game with non-fungible tokens.
Melissa Kress
13 Jul
Taking the Pulse of Convenience Retail Technology
Take part in the 2022 Convenience Store News Technology Study and let us know where you are in your innovation journey.
Melissa Kress
06 Jul
C-stores, Consumers & 'Online Dating'
Shoppers are using digital as the starting point of their buying journeys.
Melissa Kress
June 2022
28 Jun
Seizing the Opportunity to Innovate
Despite the challenges of COVID-19, the pandemic opened the door for new services and programs in the convenience channel.
Melissa Kress
22 Jun
Getting Practical With Artificial Intelligence
Beyond marketing, AI can help retailers with store operations.
Melissa Kress
15 Jun
Approaching Innovation at Your Own Pace
TravelCenters of America and Sheetz will headline the 2022 Convenience Store News Technology Leadership Roundtable as retailers gather to discuss a variety of tech issues.
Melissa Kress
08 Jun
C-store Innovation Takes Time & Thoughtful Planning
Alimentation Couche-Tard uses its Norway market to test new ideas.
Melissa Kress
01 Jun
Giving Power to Your Best Customers: Your Employees
Workforce management technology gives associates control over their jobs, leading to higher retention rates.
Melissa Kress
May 2022
25 May
The Three Rs of Digital Transformation
Having the right people, the right process and the right systems in place spells success.
Melissa Kress
18 May
Lightening the Load of the Small Operator
Performance Food Group's Top Off Rewards program targets independent operators.
Melissa Kress
11 May
Couche-Tard's Leader Earns a Place in the Hall of Fame
The Circle K parent company has made great strides in technology during his tenure.
Melissa Kress
04 May
Retailers Need Digital Conversations to Reach Ultimate Goal: Data Capture
Mobile apps, digital signage and text messaging have risen to the top of customer engagement tactics.
Melissa Kress
Apr 2022
27 Apr
Using Technology & Added-Value Services to Gain Share of Stomach
Strategic loyalty programs can help a retailer tell its foodservice story.
Melissa Kress
20 Apr
Convenience Retailers Can Create Superfans Through Loyalty Programs
Keeping programs simple and personal will draw repeat visits.
Melissa Kress
13 Apr
C-stores Lag Behind When It Comes to Digital Retail
Nine out of 10 convenience store retailers are in the "inactive" or "initiation" stages on the digital scale.
Melissa Kress
06 Apr
Seizing the Opportunity Around the Future of Mobility
Parkland Corp. is preparing to become a destination for electric vehicle drivers.
Melissa Kress
Mar 2022
30 Mar
Technology Is Just One Challenge for Small Operators
Lisa Dell'Alba of Square One Markets talked about the pain points during a recent Conexxus fireside chat.
Melissa Kress
22 Mar
BP Helps Its Marketers Go All In on Convenience & Mobility
The BP Amoco Marketers Association convention showcased frictionless technology and a new electric vehicle charging solution.
Melissa Kress
16 Mar
C-stores Should Mine Online Ordering for New Loyalty Members
Retailers need to move on from email marketing to improve customer experience.
Melissa Kress
09 Mar
Tech Trends Create Roadmap for Meeting Consumer Demands
Automation, artificial intelligence and frictionless are in the driver's seat right now.
Melissa Kress
02 Mar
Innovation Cues Are Everywhere — You Just Need to Know Where to Look
Alimentation Couche-Tard Inc. finds inspiration and opportunity from startups, like Jackpot and Farmstead.
Melissa Kress