Finding, hiring, and retaining employees who are willing to work flexible hours day or night as well as weekends is an ongoing struggle. As operators face added pressures to ensure staff productivity, work quality, and efficient scheduling, it is more important than ever to properly manage exist

​​​​​​​Developing a health and safety plan to protect both staff and customers is an effective way to stay organized, but it is only half the battle — implementing those plans can present an entirely different challenge.